Once the employer has determined which account(s) they want to implement for their company the following must happen in sequence:
1.
- The Blue Cross Blue Shield of Michigan agent or consultant must complete a Group Enrollment and Coverage Agreement, following existing guidelines for new business or group-wide changes.
- The Coverage Agreement is then submitted to BCBSM, or to their Managing Agent if applicable.
- Group Enrollment and Coverage Agreements are available through the BCBSM secure agent portal.
2. The employer also completes the appropriate account application and submits the completed application and payment.
- Flexible Spending Account (FSA)
- Health Reimbursement Account (HRA)
- Health Savings Account (HSA)
3. Three to five business days after we receive the employer’s completed application and payment a plan specialist will contact the employer to complete an “engagement” memo. This is a critical time in the process - we work with the employer to set the groundwork and outline the detailed plan specifics that will allow us to set up and build the plan in our systems. 4. Once step 3 is complete, the plan design details are reviewed by our Employer Services team to verify all details have been outlined. If no additional information is required, Employer Services will approve the plan and send it on to our Treasury Department. 5. Treasury will set up the employer’s account and we will generate the following paperwork to the employer which must be completed and returned to us in order for the plan to be implemented in a timely manner: Enrollment materials will be shipped to the employer in a separate mailing from their above mentioned documents. NOTE: The employer is responsible for sending participant enrollments to us. The plan cannot go “live” until all enrollments and the above mentioned paperwork is received.
a. Administrative Service Agreement and Schedule “A” b. Payroll calendar c. Authorization for Electronic Funds Transfer (EFT) form d. Insurance Carrier Co-pay information form e. Set-up and enrollment checklist 6. The plan design is programmed and built into our administrative systems. 7. The employer will receive a welcome call from an take care® Flex Consultant to walk them through the Web site and answer any questions the employer may have.
The entire process, from receipt of the employer’s application until the plan is live, generally takes 30 to 60 days.